Automated Enquiry Follow-Up
Every enquiry gets an instant acknowledgement, so customers know you have their request while you are on the job.
Book a callIncluded in Respond to Leads and Grow. See pricing
Reply to every lead, fast.
What it does for you.
An instant reply
Customers who send a quote request or message hear back straight away.
One pipeline for every lead
Enquiries from your website forms and SMS are kept together, so you can see where each one stands.
Nothing slips through
Every enquiry is recorded, so you do not lose track of a lead during a busy week.
A professional first impression
Customers get a prompt, polite reply, even before you have looked at their request.
How it works.
- 1
A customer gets in touch
They fill in your quote form or send you an SMS.
- 2
An acknowledgement goes out
A friendly message tells them you have their enquiry and will be in touch.
- 3
You follow up
The enquiry waits in your pipeline, ready for you to reply when you are free.
Included in your plan. Automated enquiry acknowledgement comes with Respond to Leads (R3,499 a month) and Grow (from R7,500 a month). Calls and SMS are billed at cost, with no markup.
See pricingQuestions, answered.
Which enquiries get a reply?
Enquiries from your website forms and SMS are acknowledged automatically.
Can I change the message?
We set up a short, friendly message for your business, and you can ask us to adjust the wording.
Does it replace my own reply?
No. The automatic message acknowledges the enquiry, and you follow up personally to quote and book the job.
Ready to talk?
Book a call and we'll show you how Omniconverse can work for your business.
Book a call